Cone Software

Cone Software

Temporary Road Traffic Management software – Easy to use software enables you to create top quality traffic control diagrams in minutes

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Tag: License

Issues to do with either the Cone or Bricscad License.

I have an older copy of CONE how do I upgrade to the latest version?

Please contact CADaptor Solutions, tel 01484 489796 or email info@conesoftware.com to arrange upgrades
Ideally we will need to know your existing customer user number, which is printed on the installation CD-ROM label or you can enter CONEINFO at your CAD command prompt.

Author ConeSoftwarePosted on 23rd August 201923rd August 2019Categories SupportTags License, Update

Do we need to buy any updates for it or does it last a good few years?

We tend to bring out a new version of CONE every 2 years, which either corresponds to a major change to Chapter 8 or a major update of CONE productivity tools, CONE 11 was released this year, Updates are not compulsary.

Author ConeSoftwarePosted on 23rd August 201923rd August 2019Categories SupportTags License

Can I install CONE on more than one computer?

If you want to have two working copies of CONE on separate computers, you must purchase a second copy, we will discount multiple copies of CONE purchased by the same company.

Author ConeSoftwarePosted on 23rd August 201912th September 2019Categories FAQsTags FAQs, License

How is CONE Licenced?

CONE is licenced on a Per-PC basis and is softkey locked. There is no compulsory ongoing maintenance charge.

Author ConeSoftwarePosted on 16th August 201912th September 2019Categories FAQsTags FAQs, License

Cone 11 Technical Support

Technical support is offered both by email and phone. Our support staff will prioritise support requests by urgency and ease of solution. It would therefore help if you could please use email as your primary vehicle for all enquiries and support as this allows us to direct your enquiry to the correct person and answer requests more efficiently.

To ensure your email is seen by ALL our staff please use info@conesoftware.com as the outgoing email address. We will endeavour to acknowledge your email as soon as we receive it and follow up as quickly as we can.

Please provide as much information as possible regarding the nature of your enquiry or support request, including your Cone Serial Number, CAD version and screen grabs if applicable. Cone 11 users please enter CONE11INFO at the CAD command line, and Cone 10 users please enter CONEINFO at the command line. If the problem is drawing related it helps if you could attach the dwg file along with your request.

info@conesoftware.com

"Traffic Management Solutions Ltd of Ipswich needed a solution to providing quality TM drawings and after considerable research selected CONE (Stand Alone) as the product that met all our needs."

"The training provided is outstanding and having been on many training courses over the years - I have to say that this is way and above the best. If you buy Cone - then buy the training because pay back and into profit is in weeks!"

Peter Ryland
Director
TBF Traffic
Ipswich

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